Step-by-Step Guide – How to Set Up Email Forwarding in Google Admin for Seamless Communication



How to Set Up Email Forwarding in Google Admin

Email forwarding is a valuable tool that allows you to effortlessly redirect incoming messages from one email address to another. When it comes to managing email for your organization, setting up email forwarding in Google Admin can streamline communication and ensure that important messages are received by the right people. In this blog post, we will guide you through the steps to set up email forwarding in Google Admin, helping you take full advantage of this feature and enhance your workflow efficiency.

Step 1: Accessing Google Admin

The first step to setting up email forwarding in Google Admin is to access the Google Admin Console, where you can make various configuration changes to your organization’s Google services. To do this, follow the steps below:

Logging into the Google Admin Console

Begin by visiting and enter your administrator credentials to log in. This will grant you access to the Google Admin Console.

Navigating to the Email settings section

Once you’ve logged in, navigate to the email settings section by clicking on “Apps” and then selecting “Google Workspace.” From there, click on “Gmail” and then “User settings” to access the email settings page.

Step 2: Adding Email Addresses

After accessing the email settings section, you’ll need to add the email addresses that you want to enable forwarding for. Follow these steps to add email addresses:

Selecting the desired domain

If you have multiple domains associated with your Google Admin account, select the desired domain from the dropdown menu at the top of the page. This will ensure that the email forwarding settings are applied to the correct domain.

Clicking on “Users” and then “Add user”

Next, click on the “Users” tab, and then on the “Add user” button to open the user creation form.

Filling in the required information for the user

Fill in the necessary information for the user, such as the first name, last name, and username. You can also specify additional details like the user’s password and account recovery information.

Adding the desired email address for forwarding

Under the “Email address” section, enter the email address that you want to set up forwarding for. You can add multiple email addresses if needed by clicking on the “+ Add another email address” button.

Step 3: Enabling Email Forwarding

Once you have added the email addresses, the next step is to enable email forwarding for each user individually. Follow these steps:

Selecting the user from the list

From the list of users, locate and select the user for whom you want to enable email forwarding.

Clicking on “Account”

In the user’s details page, click on the “Account” tab to access the account settings.

Scrolling down to the “Email Routing” section

Scroll down to the “Email Routing” section, which lists the available options for managing incoming emails.

Enabling the email forwarding option

Toggle on the “Forward a copy of incoming mail to” option to enable email forwarding for the selected user. This will reveal additional settings related to email forwarding.

Step 4: Setting Up Forwarding Address

With email forwarding enabled, you can now specify the email address where incoming messages will be forwarded. To do this, follow these steps:

Clicking on “Add a forwarding address”

Click on the “Add a forwarding address” button to open a dialog box where you can enter the forwarding address.

Entering the desired email address to forward to

In the dialog box, enter the email address where you want to forward incoming messages. Make sure to double-check the address for accuracy.

Verifying the forwarding address

After entering the email address, click on the “Next” button to proceed. Google will send a verification code to the forwarding address to ensure that you have permission to forward emails to it. Retrieve the verification code from your forwarding address and enter it in the dialog box to complete the verification process.

Step 5: Configuring Delivery Options

Once you have set up the forwarding address, you can customize how the forwarded emails are delivered and handled. Follow these steps to configure the delivery options:

Choosing the desired delivery option

Under the “Delivery options” section, select the option that best suits your needs. You can choose to keep a copy of the forwarded email in the user’s mailbox, archive it, or delete it after forwarding.

Enabling or disabling email delegation for forwarded emails

If you want the recipient of the forwarded emails to be able to send emails on behalf of the original sender, toggle the “Allow email delegation” option. This can be useful in scenarios where someone is managing multiple email accounts.

Step 6: Saving Changes and Testing

Before finalizing the email forwarding settings, it’s important to save your changes and test the forwarding functionality. Follow these steps:

Clicking on “Save” to apply the email forwarding settings

Scroll to the bottom of the page and click on the “Save” button to save your email forwarding settings. Google will apply the changes you’ve made, and email forwarding will be set up for the selected user.

Sending a test email to confirm successful forwarding

To ensure that email forwarding is working correctly, send a test email to the user’s original email address. If everything is set up correctly, the email should be automatically forwarded to the specified forwarding address. Verify that the forwarded email was received as expected.


Setting up email forwarding in Google Admin is a simple yet effective way to streamline your organization’s email management. By following the steps outlined in this blog post, you can easily configure email forwarding for your users, ensuring that important messages are received by the right individuals. With seamless communication enabled through email forwarding, you can enhance collaboration and efficiency within your organization. Start implementing this powerful feature today and experience the benefits of hassle-free email redirection!


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