Troubleshooting Guide – Why Are Your FB Messages Not Sending?



Possible Causes and Solutions for FB Messages Not Sending

Facebook messaging has become an essential communication tool for many of us, allowing us to stay connected with friends, family, and colleagues. However, it can be frustrating when your messages refuse to send, leaving you wondering what went wrong. In this blog post, we will explore some common causes for Facebook messages not sending and provide solutions to help you resolve these issues.

Connection Issues

One potential cause for your messages not sending could be a problem with your internet connection. Here are a few troubleshooting steps you can take:

Check Internet Speed and Improve Connectivity

Start by checking your internet speed to ensure it meets the minimum requirements for using Facebook Messenger. You can use online speed testing tools to evaluate the speed of your internet connection. If the results indicate a slow connection, try the following:

  • Restart your modem and router: Rebooting your networking equipment can help refresh the connection.
  • Ensure proper Wi-Fi signal strength: Make sure you are within range of your Wi-Fi router and there are no physical obstacles interfering with the signal.
  • Disconnect other devices using the same network: Sharing your network with multiple devices may strain the bandwidth. Disconnect unnecessary devices to free up resources for the Messenger app.
  • Disable VPNs or proxy servers: Sometimes, VPNs or proxy servers can disrupt the connection to Facebook servers. Temporarily disabling them might help in resolving the issue.
  • Try sending messages using a mobile data connection: If possible, switch to a stable mobile data connection to see if you can successfully send messages. This will help determine if the problem lies with your Wi-Fi network.

Facebook Server Issues

At times, the issue may be on Facebook’s end. The servers might be experiencing technical difficulties, preventing messages from being sent. To check for Facebook server issues:

  • Check Facebook Server Status: Visit the Facebook Help Center or DownDetector websites, which provide real-time updates on the status of Facebook’s servers. If there is a reported issue, the best course of action is to wait for Facebook to resolve it.

Account and Privacy Settings

Another possible reason messages are not sending could be due to your account or privacy settings. Consider the following troubleshooting steps:

Blocked User

If you are unable to send messages to a specific user, they may be blocked on your account. To check if someone is blocked:

  • Access your Facebook settings: Click on the downward arrow at the top-right corner of Facebook and select “Settings”.
  • Go to Blocking settings and check for blocked users: In the left-hand panel of the settings page, click on “Blocking”. This section displays a list of users you have blocked. If the person you are trying to message appears on this list, you will need to unblock them to send messages.
  • Unblock users if necessary: To unblock a user, simply click the “Unblock” button next to their name. They will then be able to receive messages from you again.

Privacy Settings Restrictions

Your privacy settings may restrict messaging permissions for certain users. Here’s what you can do to adjust these settings:

  • Check Privacy Settings: In the Facebook settings, navigate to the “Privacy” section.
  • Adjust privacy settings to allow sending messages: Ensure that your privacy settings allow for messaging. You can customize these settings to control who can send you messages and who goes to your message requests folder.

Messenger App Issues

If you are using the Messenger app to send messages, there may be specific app-related issues interfering with the sending process. To troubleshoot Messenger app issues:

  • Clear cache and data of the Messenger app: Open your phone’s settings, go to “Apps/Manage Apps”, find the Messenger app, and select “Storage”. Then, tap on the “Clear Cache” and “Clear Data” buttons.
  • Reinstall the Messenger app: If clearing the cache and data doesn’t solve the problem, uninstall the app from your device and reinstall it from the official app store.
  • Log in to the Messenger app with Facebook credentials: After reinstalling, launch the app and log in with your Facebook credentials to re-establish the connection.


Troubleshooting Facebook message sending issues is crucial to ensure a smooth and uninterrupted messaging experience. In this blog post, we explored various causes for messages not sending and provided step-by-step solutions to address each one. Remember, if you continue to experience difficulties, don’t hesitate to seek further assistance from Facebook’s support team or their Help Center. Stay connected and happy messaging!


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