Mastering the Six Step Problem Solving Model – A Step-by-Step Guide for Effective Solutions




Problem-solving skills are essential in both personal and professional settings. The ability to identify and resolve issues efficiently can lead to improved productivity, increased innovation, and overall success. One popular model commonly used for problem-solving is the Six Step Problem Solving Model. This model provides a structured approach to analyzing and addressing challenges, ensuring that comprehensive solutions are found. In this blog post, we will delve into each of the steps involved in the Six Step Problem Solving Model, along with some useful tips for mastering this process.

Understanding the Six Step Problem Solving Model

Step 1: Identify the problem

The first step in the Six Step Problem Solving Model is to identify the problem at hand. This involves clearly defining the issue and gathering relevant information. By clearly understanding the problem, you set the foundation for finding an effective solution. Take the time to analyze the situation and collect as much data as possible to gain insights into the problem’s nature and scope.

Defining the problem

It is crucial to clearly define the problem to ensure all stakeholders have a clear understanding of what needs to be solved. A well-defined problem statement includes specific details such as who is affected, when it occurs, and its impact on the overall operation or goal.

Gathering information

Once the problem is defined, it’s time to gather relevant information related to the issue. This may involve conducting research, collecting data, or consulting subject matter experts. The more information you have, the better you can understand the problem and make informed decisions.

Step 2: Analyze the problem

After identifying the problem, the next step is to analyze it thoroughly. This involves breaking down the problem into smaller components, identifying patterns or trends, and getting to the root causes. By dissecting the problem, you can better understand its complexities and identify potential solutions.

Breaking down the problem into smaller components

Complex problems are often composed of smaller components. Break down the main problem into manageable parts to tackle them individually. This approach allows for a more systematic and focused problem-solving process.

Identifying patterns or trends

In some cases, there may be trends or patterns that contribute to the problem. Identifying these recurring factors can help in understanding how and why the problem occurs. Look for commonalities and trends to gain insights into potential solutions.

Identifying root causes

At the heart of every problem are root causes that need to be addressed. By identifying the underlying factors contributing to the problem, you can develop more targeted and effective solutions. Dig deep to uncover the root causes and work towards resolving them.

Step 3: Generate potential solutions

Once the problem is thoroughly understood, it’s time to brainstorm and generate potential solutions. This step requires creativity, open-mindedness, and a willingness to explore various options.

Brainstorming techniques

Brainstorming is a powerful technique to generate a wide range of potential solutions. Encourage team collaboration and create a safe environment for sharing ideas. Write down all suggestions without judgment and explore each one thoroughly.

Considering different perspectives

When generating potential solutions, it’s important to consider different perspectives. Each person brings a unique viewpoint, and incorporating diverse ideas can lead to more well-rounded and innovative solutions. Encourage team members to share their thoughts and actively listen to their input.

Evaluating pros and cons

After generating a list of potential solutions, it’s time to evaluate the pros and cons of each option. Consider factors such as feasibility, cost, time, and potential risks. Assess each solution objectively to determine which ones are most viable.

Step 4: Evaluate and select the best solution

With potential solutions in hand, it’s important to evaluate each one to determine the best course of action. This step involves assessing the feasibility, potential outcomes, and resource availability of each solution.

Assessing the feasibility of each solution

Various solutions may be feasible, but it’s essential to evaluate whether they are practical and realistic. Consider factors such as available resources, time constraints, and potential obstacles. Eliminate options that are not feasible given the current circumstances.

Weighing the potential outcomes

Consider the potential outcomes that each solution can achieve. Look at both short-term and long-term impacts on stakeholders, productivity, and overall success. Choose solutions that offer the most significant positive impact.

Considering resource availability

Resource availability is a critical factor when selecting the best solution. Assess the resources required for each solution and compare them with the resources available. Opt for solutions that utilize resources optimally and effectively.

Step 5: Implement the chosen solution

After selecting the best solution, it’s time to put it into action. This involves formulating an action plan, assigning responsibilities, and setting timelines and milestones.

Formulating an action plan

Create a detailed action plan that outlines the steps required to implement the solution. Break down the plan into manageable tasks, assign responsibilities, and establish deadlines. A well-crafted plan ensures a smooth and organized implementation process.

Assigning responsibilities

All stakeholders need to know their roles and responsibilities in implementing the solution. Clearly define and communicate these assignments to ensure everyone is aware of their contribution. Collaboration and coordination are vital for successful implementation.

Setting timelines and milestones

Establish clear timelines and milestones to track progress throughout the implementation process. Define specific dates or deadlines for achieving key milestones. Regularly review and adjust these timelines as needed to accommodate changes or unforeseen circumstances.

Step 6: Evaluate the effectiveness of the solution

Implementing the chosen solution is not the end of the problem-solving process. It’s important to continuously monitor the effectiveness of the solution, collect feedback, and make necessary adjustments.

Monitoring progress

Closely monitor the progress of the solution implementation. Regularly review and evaluate whether the solution is achieving the desired outcomes. Use key performance indicators (KPIs) to gauge progress and make data-driven decisions.

Collecting feedback

Seek feedback from stakeholders involved in the problem-solving process. Gather their insights, opinions, and suggestions for improvement. This feedback can provide valuable information to refine the solution and enhance its effectiveness.

Making necessary adjustments

Based on the feedback and data collected, make any necessary adjustments to the solution. Identify areas that require improvement or modification and implement changes accordingly. Continuous improvement is a key aspect of effective problem-solving.

Tips for Mastering the Six Step Problem Solving Model

Mastering the Six Step Problem Solving Model requires practice and the development of certain skills. Here are some useful tips to help you become proficient in this problem-solving approach:

Practice critical thinking and analytical skills

Critical thinking and analytical skills are fundamental for effective problem-solving. Continuously develop these skills through practice and by seeking opportunities to analyze and evaluate various situations. This will enhance your ability to identify problems and find optimal solutions.

Foster a collaborative problem-solving environment

Encourage collaboration and teamwork when solving problems. Foster an environment where individuals feel comfortable brainstorming ideas and sharing their perspectives. Collaboration often leads to more creative solutions and promotes a sense of ownership among team members.

Develop effective communication skills

Effective communication is crucial throughout the problem-solving process. Practice active listening, asking clarifying questions, and conveying your ideas clearly. Strong communication skills facilitate effective collaboration and alignment with stakeholders.

Learn from past experiences and mistakes

Past experiences and mistakes can be valuable learning opportunities. Reflect on previous problem-solving efforts, analyze what worked well and what didn’t, and apply those learnings to future challenges. Embrace a growth mindset and view mistakes as opportunities for growth.

Seek feedback and continuous improvement

Regularly seek feedback from stakeholders and those affected by the problem and its solution. Actively listen to their suggestions and criticisms, and use them to refine and improve your problem-solving skills. Continuous improvement is essential to becoming a master problem solver.


Mastering the Six Step Problem Solving Model is a valuable skill that can be applied to various aspects of life and work. By following a structured problem-solving process, you can ensure comprehensive and effective solutions. Remember to diligently identify the problem, analyze it thoroughly, generate potential solutions, evaluate and select the best one, implement it with careful planning, and continuously evaluate its effectiveness. With practice and the adoption of the tips provided, you can become a proficient problem solver capable of overcoming any challenge that comes your way.

So, start applying the Six Step Problem Solving Model today and unlock your problem-solving potential!


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