Step-by-Step Guide – How to Easily Import Contacts to Mailchimp



Understanding Mailchimp’s Import Contacts Feature

When it comes to email marketing, one of the crucial tasks is importing your contacts to a reliable platform. Mailchimp, an industry-leading email marketing tool, offers a seamless way to import your contacts and target them effectively. In this blog post, we will guide you through the steps of importing contacts to Mailchimp and share some tips and best practices along the way.

Overview of Import Contacts

In Mailchimp, the import contacts feature allows you to add your contacts to an audience, enabling you to segment and target them easily for your email campaigns. Whether you have a list of email addresses in a CSV or TXT file, want to copy-paste the contacts, or integrate with third-party platforms, Mailchimp offers flexibility in importing your contacts.

Supported File Formats for Importing

Mailchimp supports the import of contacts through CSV or TXT files. These file formats are commonly used for storing contact information, and they provide a convenient way to organize and transfer your contact data to Mailchimp. Before importing, make sure your contact file is properly formatted to ensure a smooth import process.

Preparing Your Contacts for Import

Prior to importing your contacts to Mailchimp, it’s essential to prepare your contact list to maintain data accuracy and quality. Ensure that the CSV or TXT file contains the necessary information, such as email addresses, names, and any additional custom fields you may require.

Pro tip: Consider segmenting your contacts before importing to better target your email campaigns. This can be done by organizing your contact list into specific groups based on preferences, interests, or any other relevant criteria.

Step-by-Step Guide: How to Import Contacts to Mailchimp

Now let’s dive into the step-by-step process of importing your contacts to Mailchimp:

Step 1: Log in to Your Mailchimp Account

To get started, log in to your Mailchimp account using your credentials. If you don’t have an account yet, you can easily create one for free on the Mailchimp website.

Step 2: Navigate to the Audience Dashboard

Once logged in, navigate to the Audience dashboard. The Audience dashboard is where you manage your email lists and contacts.

Step 3: Create a New Audience or Select an Existing One

Next, you have the option to create a new audience or select an existing one. An audience in Mailchimp represents a group of contacts that you will target with your email campaigns.

Pro tip: Consider creating different audiences for various segments of your contact list. This allows for more personalized and targeted email campaigns.

Step 4: Click on the “Import” Button

Once you have selected the desired audience, click on the “Import” button to initiate the import process.

Step 5: Choose the Import Method

Mailchimp offers multiple import methods to choose from:

  1. Import from CSV or TXT File: If you have your contacts stored in a CSV or TXT file, choose this option and upload the file.
  2. Import from Copy-Paste: If you have a smaller number of contacts or prefer to manually copy and paste them, select this option and paste the contact information into the designated field.
  3. Import from Third-Party Integrations: Mailchimp integrates with various third-party platforms, allowing you to directly import contacts from sources such as CRM systems or e-commerce platforms.

Step 6: Map Your Fields

After selecting the import method, you will need to map your fields. Field mapping ensures that the contact information is assigned to the correct fields in Mailchimp. This step is crucial to maintaining data accuracy and properly targeting your contacts.

  1. Understanding Field Mapping: Familiarize yourself with the fields available in Mailchimp and ensure that your contact file’s columns correspond to the appropriate fields.
  2. Matching Mailchimp’s Default Fields: If your contact file contains columns such as email, first name, and last name, match them with Mailchimp’s default fields.
  3. Creating Custom Fields: If you have additional fields in your contact file, consider creating custom fields in Mailchimp to store this data.

Step 7: Review and Confirm Import Settings

Before finalizing the import, thoroughly review the import settings to ensure everything is correct. Pay close attention to the chosen import method, field mapping, and any other settings specific to your import.

Step 8: Import Your Contacts

Once you have reviewed the import settings and confirmed their accuracy, initiate the import process. Mailchimp will start importing your contacts into the selected audience based on your specified settings.

Tips and Best Practices for Importing Contacts to Mailchimp

Importing contacts to Mailchimp requires attention to detail and adherence to best practices. Here are some tips to keep in mind:

Maintaining Data Accuracy and Quality

Ensure that your contact list is free from duplicate email addresses and errors. Regularly update and clean your list to maintain data accuracy and improve the effectiveness of your email campaigns.

Managing Unsubscribed or Inactive Contacts

Although it’s important to maintain a healthy contact list, periodically remove unsubscribed or inactive contacts. This helps improve deliverability and engagement rates, ensuring your messages reach an interested audience.

Handling Permission-based Email Marketing

Always make sure you have the necessary permissions to contact individuals via email. Follow best practices and comply with applicable laws and regulations, such as the General Data Protection Regulation (GDPR).

Avoiding Common Import Errors

Avoid common import errors by thoroughly reviewing your contact file, field mappings, and import settings before initiating the import process. This helps prevent data inconsistencies and saves you valuable time.


Importing your contacts to Mailchimp is a simple yet important aspect of effective email marketing. By leveraging Mailchimp’s import contacts feature, you can easily target and engage your contacts to drive successful email campaigns. Use this step-by-step guide to streamline your import process and begin reaping the benefits of utilizing Mailchimp for your email marketing efforts. Start importing your contacts today and unlock the full potential of email marketing with Mailchimp!


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