Troubleshooting Guide – How to Fix a Keyboard That Types Numbers Instead of Letters



Keyboard Won’t Type Letters Only Numbers: Troubleshooting and Solutions

Have you ever encountered the frustrating issue of your keyboard typing numbers instead of letters? It can be incredibly inconvenient, especially when you need to type out documents, emails, or other important messages. But don’t worry, you’re not alone. Many users have faced this problem, and there are simple solutions to get your keyboard back to typing letters as it should. In this blog post, we will explore common causes of this issue and provide troubleshooting solutions to help you resolve it.

Common Causes of the Issue

Before we jump into the troubleshooting solutions, let’s first understand some common causes that may be responsible for your keyboard typing numbers instead of letters.

Num Lock Activated

The first thing you should check is whether the Num Lock key on your keyboard is activated. The Num Lock function is designed to convert a portion of your keyboard into a numeric keypad. However, it can accidentally get enabled, resulting in the keyboard typing numbers instead of letters. Follow these simple steps to verify and disable Num Lock if necessary:

  1. Locate the Num Lock key on your keyboard. It is usually positioned in the upper left corner.
  2. Press the Num Lock key once.
  3. Try typing again. If the issue persists, move on to the next troubleshooting solutions.

Keyboard Language Settings

Another common cause of the problem is incorrect keyboard language settings. Operating systems allow users to switch between different keyboard language layouts, such as QWERTY or AZERTY. If your keyboard language settings are not properly configured, it can lead to numbers being typed instead of letters. Here’s how you can check and change your keyboard language settings:

  1. Open your computer’s settings menu.
  2. Navigate to the language settings option.
  3. Check the currently selected keyboard language. If it is not the desired language, select the correct one from the available options.
  4. Save the changes and test your keyboard again.

Hardware Issues

Physical obstructions or hardware malfunctions can also cause your keyboard to behave strangely. Dust, dirt, or other debris can accumulate below the keys, affecting their functionality. To address this issue, try cleaning your keyboard using the following steps:

  1. Shut down your computer and disconnect the keyboard.
  2. Tilt the keyboard upside down to allow any loose debris to fall out.
  3. Use compressed air or a soft brush to gently remove any remaining dust or dirt.
  4. Reconnect the keyboard and test to see if the issue is resolved.

Troubleshooting Solutions

If the above causes didn’t solve the problem, don’t worry. Here are some troubleshooting solutions that may help you resolve the issue of your keyboard typing numbers instead of letters.

Solution 1: Disabling Num Lock

If the Num Lock key was enabled, disabling it should fix the issue. Follow these steps to disable Num Lock:

  1. Locate the Num Lock key and press it once to disable the function.
  2. Try typing again to check if the problem is resolved.

Solution 2: Changing Keyboard Language Settings

If the keyboard language settings were incorrect, changing them can resolve the issue. Follow these steps to access the language settings and select the desired keyboard language:

  1. Open the settings menu on your computer.
  2. Navigate to the language settings section.
  3. Select the desired keyboard language from the available options.
  4. Save the changes and test your keyboard to see if it types letters correctly now.

Solution 3: Cleaning the Keyboard

If hardware issues are to blame for the problem, cleaning your keyboard may do the trick. Follow these steps to clean your keyboard:

  1. Disconnect the keyboard from your computer.
  2. Remove any loose debris by turning the keyboard upside down and gently tapping it.
  3. Use compressed air or a soft brush to remove dust or dirt from in between the keys.
  4. Reconnect the keyboard and test its functionality.

Additional Tips and Precautions

Here are a few additional tips and precautions to help you avoid or address similar issues in the future:

  • Restarting the computer: Sometimes a simple restart can resolve software-related issues and restore the normal functioning of your keyboard.
  • Updating keyboard drivers: Ensure that your keyboard drivers are up to date to avoid compatibility issues or bugs that can cause problems.
  • Using an external keyboard: If your laptop’s built-in keyboard is causing persistent issues, consider connecting an external keyboard as a temporary solution.
  • Seeking professional help: If you have tried all the troubleshooting solutions and the problem persists, it may be worth reaching out to a professional technician who can diagnose and fix any underlying hardware issues.


Having a keyboard that types numbers instead of letters can be a frustrating experience. However, armed with the troubleshooting solutions outlined in this blog post, you can resolve this issue on your own. Remember to check and disable the Num Lock key, review your keyboard language settings, and clean your keyboard if necessary. By following these steps and implementing the additional tips and precautions, you can maintain a clean and functioning keyboard, ensuring smooth and accurate typing for all your future needs.

Do you have any additional tips or experiences related to keyboard issues? Feel free to share them in the comments below!


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