Ultimate Guide to Slack Enterprise Grid Pricing – Everything You Need to Know



Understanding Slack Enterprise Grid Pricing

Slack Enterprise Grid is a powerful collaboration platform designed specifically for large organizations. It offers advanced features and capabilities that cater to the unique needs of enterprise-level businesses. However, before implementing Slack Enterprise Grid, it is crucial to understand its pricing structure to make informed decisions. In this blog post, we will delve into the various aspects of Slack Enterprise Grid pricing and explore the different plans offered.

Factors influencing pricing

When it comes to Slack Enterprise Grid pricing, several factors come into play. Understanding these factors will help organizations determine the most suitable and cost-effective plan for their needs.

1. Number of users

The number of users directly impacts the cost of Slack Enterprise Grid. Typically, Slack offers tiered pricing based on the number of users. As the number of users increases, the price per user tends to decrease. This makes it important to accurately assess the number of users who will be actively using the platform.

2. Add-on features

Apart from the base pricing, Slack Enterprise Grid offers various add-on features that organizations can opt for, depending on their requirements. These add-ons may include advanced security features, compliance and governance tools, and additional storage capacity. Each add-on comes with an associated cost, which needs to be considered when calculating the overall pricing.

3. Support options

Another factor to consider is the level of support required. Slack provides different support options, ranging from standard support to premium support packages with enhanced response times and dedicated support teams. The level of support chosen will impact the overall pricing of Slack Enterprise Grid.

Pricing structure

Slack Enterprise Grid follows a per-user pricing model, which means organizations pay a certain fee for each active user on the platform. However, the price per user varies based on the selected plan and the number of users.

1. Different tiers and their features

Slack Enterprise Grid offers multiple pricing tiers, each with its own set of features and capabilities. The available tiers include:
– Free plan: Ideal for small teams or organizations looking to try out Slack. It includes basic features such as secure messaging, file sharing, and limited app integrations.
– Standard plan: Designed for growing teams, this plan offers additional features like group voice and video calls, unlimited app integrations, and advanced usage statistics.
– Plus plan: Aimed at larger organizations, the Plus plan provides enhanced administration tools, compliance exports, and priority support.
– Enterprise plan: Tailored for enterprises with complex needs, this plan offers advanced security and compliance features, as well as 24/7 support and a dedicated customer success team.

2. Discounts for annual billing

Organizations that opt for annual billing instead of monthly payments can enjoy discounted rates on Slack Enterprise Grid. This can be an attractive option for businesses committed to long-term usage of the platform, as it helps lower the overall cost.

Exploring Slack Enterprise Grid Pricing Plans

Now that we have a better understanding of the factors influencing pricing and the pricing structure of Slack Enterprise Grid, let’s dive into the specific details of each plan.

Free plan

The free plan provides an excellent starting point for small teams or organizations looking to explore Slack Enterprise Grid. With the free plan, you can enjoy basic Slack functionality, including secure messaging, file sharing, and limited app integrations. While it comes with limitations such as a maximum of 10k messages searchable history and 5GB total file storage, it can be a great way to evaluate whether Slack Enterprise Grid is the right fit for your organization.

Standard plan

The standard plan is designed for growing teams that need more advanced features and capabilities. With the standard plan, you gain access to group voice and video calls, allowing teams to connect seamlessly regardless of their physical locations. Additionally, the plan offers an unlimited number of app integrations, enabling you to customize Slack based on your unique business requirements. The pricing for the standard plan starts at $8 per user per month.

Plus plan

The plus plan is specifically tailored for larger organizations that require additional administrative tools and priority support. Along with the features available in the standard plan, the plus plan provides compliance exports, allowing organizations to meet regulatory requirements more effectively. The pricing for the plus plan starts at $15 per user per month.

Enterprise plan

The enterprise plan is designed to cater to the needs of complex, enterprise-level organizations. It offers advanced security and compliance features, granular administration controls, and SLA-backed 24/7 support. The enterprise plan also provides access to a dedicated customer success team that assists organizations in maximizing their value from Slack Enterprise Grid. For detailed pricing information on the enterprise plan, organizations can contact the Slack sales team directly.

Customized pricing options

In addition to the predefined plans, Slack Enterprise Grid also offers customized pricing options to meet specific business needs. Organizations can work with the Slack sales team to tailor a pricing plan that aligns with their unique requirements. Whether it’s customizing the number of users, add-on features, or support options, Slack offers flexibility to ensure organizations get the most out of their investment.

1. Tailoring pricing to specific needs

One of the benefits of Slack Enterprise Grid is its ability to accommodate the diverse needs of different organizations. By tailoring the pricing to specific needs, organizations can ensure they are not paying for features or resources they do not require. This level of flexibility enables businesses to optimize their costs while maximizing the value derived from Slack Enterprise Grid.

2. Contacting Slack for custom pricing

To explore customized pricing options, organizations can directly get in touch with the Slack sales team. They will guide businesses through the process and work closely to understand the unique requirements and provide a pricing structure tailored to their needs.

Calculating the Total Cost of Slack Enterprise Grid

To accurately estimate the total cost of Slack Enterprise Grid, businesses need to consider various factors, including the number of users and add-on features. Let’s explore the steps involved in calculating the total cost and ensure transparency in the pricing analysis.

Estimating costs based on the number of users

The number of users plays a crucial role in determining the overall cost of Slack Enterprise Grid. To estimate costs based on the number of users, organizations can follow these steps:

1. Example scenarios

Let’s consider a hypothetical example to illustrate how the number of users affects pricing in Slack Enterprise Grid. Say a small organization with 50 active users is considering the standard plan, which costs $8 per user per month. In this case, the total monthly cost would be $400 (50 users * $8 per user).
Similarly, for a larger organization with 500 active users, the total monthly cost for the standard plan would be $4,000 (500 users * $8 per user).

2. Calculating costs using pricing grid

Organizations can leverage Slack’s pricing grid to calculate costs more accurately. By referring to the pricing grid, organizations can choose the plan that aligns with the number of users they require. The grid clearly outlines the cost per user for each plan, enabling businesses to estimate costs in a straightforward manner.

Accounting for add-on features

To calculate the total cost of Slack Enterprise Grid accurately, it is important to account for any add-on features that an organization may require. For example, if an organization needs additional security features or compliance tools, they should include the associated costs in the overall pricing analysis. By factoring in all the add-on features required, organizations can arrive at a comprehensive view of the total cost.

1. Pricing of additional features

Slack provides a detailed breakdown of the pricing for each add-on feature. By referring to the pricing information, organizations can calculate the incremental costs of each additional feature they wish to include.

2. Incorporating add-on costs into the total cost

Once the pricing for add-on features has been determined, organizations can incorporate these costs into the overall pricing calculation by adding them to the base cost related to the number of users. This will provide a more accurate representation of the total cost of Slack Enterprise Grid, inclusive of all desired features.

Tips for Optimizing Slack Enterprise Grid Costs

While Slack Enterprise Grid offers a range of features and pricing options, it is important for organizations to optimize costs to ensure maximum value. Let’s explore some tips to help businesses effectively manage and optimize their Slack Enterprise Grid costs.

Managing user licenses effectively

Regularly reviewing and managing user licenses is an effective way to optimize Slack Enterprise Grid costs. By ensuring that active licenses are only assigned to users who require them, organizations can avoid paying for unused or unnecessary licenses. Implementing an administrative process to track active users and remove licenses from inactive users can lead to significant cost savings.

Assessing add-on features necessity

While add-on features can enhance functionality and address specific business requirements, it is essential to assess their necessity to avoid unnecessary expenses. Conducting periodic reviews to evaluate the utilization and value of each add-on feature will help ensure that organizations only pay for the features they need.

Regularly reviewing and adjusting pricing plans

To optimize costs over time, it is crucial for organizations to regularly review and adjust their pricing plans. As business requirements evolve, it may be necessary to switch to a different plan or modify the number of users or add-on features. By proactively reviewing pricing plans, organizations can align their costs with their current needs and avoid overpaying.

Taking advantage of annual billing discounts

As mentioned earlier, Slack offers discounts for organizations that opt for annual billing instead of monthly payments. To optimize costs, businesses should consider choosing annual billing if they have a long-term commitment to using Slack Enterprise Grid. By taking advantage of the discounted rates, organizations can save a significant amount on their overall Slack expenses.


Understanding Slack Enterprise Grid pricing is essential to make informed decisions and optimize costs. By considering factors such as the number of users, add-on features, and support options, organizations can select the most suitable plan and avoid overpaying. Regularly reviewing and adjusting pricing plans, managing user licenses effectively, and assessing the necessity of add-on features will further aid in optimizing costs. With its flexible pricing structure and customized pricing options, Slack Enterprise Grid provides a transparent approach to pricing, ensuring organizations can maximize the value they derive from the platform.


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