Document360 is an advanced platform designed to empower businesses in constructing, sharing, and maintaining comprehensive knowledge bases. It caters to both customer-facing documentation and internal resources, facilitating the creation of user-friendly manuals, standard operating procedures (SOPs), wikis, and product documentation. The platform features a dedicated portal for editors, writers, and reviewers, ensuring collaborative content development. Additionally, it provides users with customizable sites for both customers and employees, integrations for SaaS applications, and API documentation for developers. Document360 also includes robust analytics to help users monitor knowledge base performance, SEO optimization tools, and a business glossary, making it an indispensable resource for organizations seeking to streamline knowledge sharing and improve customer service.