Desktop Support Manager
Job Description
A Desktop Support Manager oversees IT support for end-users, ensuring efficient troubleshooting and hardware/software maintenance. This role is critical for maintaining productivity and minimizing downtime within an organization. Key responsibilities include team leadership, service delivery optimization, training, and incident management. Required skills include strong technical knowledge, leadership, and communication. Typically working in office environments, they collaborate with IT teams and other departments. Opportunities for progression include senior IT management or specialized technical roles.