Tiledesk is a comprehensive customer engagement solution that blends the capabilities of free live chat with customizable, open-source chatbots to maximize return on investment (ROI). Businesses can seamlessly incorporate chatbots on platforms like WhatsApp and access a consolidated communication hub. Tailored for various industries, Tiledesk offers an easy setup with a no-code chatbot design studio, enabling users to implement live chat on their websites and connect across multiple messaging channels. Its robust features include conversational ticketing, unified messaging, and intuitive integration options with popular sites such as WordPress and Shopify.