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75% Impact Score

Job AI Impact

Estimated AI influence on role

Call Center Supervisor

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Job Description

Generated by ChatGPT

A Call Center Supervisor oversees daily operations, ensuring high service quality and customer satisfaction. Key responsibilities include training staff, monitoring performance metrics, and addressing escalated issues. Essential skills include communication, problem-solving, and leadership. Typically working in office environments, they collaborate with management and teams to optimize processes. Career progression may lead to management or specialized roles within customer service operations.

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