Cognova is designed specifically for business owners looking to create and manage AI-driven sales agents that can engage customers on various platforms, including websites and social media like Instagram. This innovative tool streamlines customer interactions, improving support efficiency with advanced analytics and management features. Users can customize their AI agents to reflect their brand's personality and ensure relevant interactions with customers. With Cognova, businesses can share a unique link to engage customers effectively, track conversation history, and optimize their AI through performance metrics. By incorporating AI in their customer service, businesses can handle inquiries more effectively while saving time and resources.