Lang.ai is an AI-driven tool designed to revolutionize customer experience (CX) insights and automation. This platform empowers businesses to unlock valuable data with user-friendly AI solutions, allowing teams to optimize their processes efficiently. By providing granular tagging, intelligent triage of complex requests, and automated topic discovery, Lang.ai aids organizations in understanding their customers better, streamlining operations, and fostering effective responses to diverse inquiries, ultimately boosting overall customer satisfaction and operational efficiency.