Viqal versus VAgents
Viqal
Ideal For
Pre-arrival assistance
During-stay inquiries
Post-departure feedback collection
Increasing guest loyalty signups
Key Strengths
Enhances guest experience
Reduces staff workload
Increases efficiency in service delivery
Core Features
Autonomous guest communication
Digital check-in and check-out
Quick service recovery
Upselling opportunities
Guest feedback collection
VAgents
Ideal For
Automate customer support for quick resolutions
Enhance sales processes through efficient interaction
Manage appointment scheduling with ease
Streamline dispute resolution
Key Strengths
Streamlines customer service operations
Frees up human resources for complex tasks
Provides secure and compliant interaction solutions
Core Features
AI-driven customer service automation
Quick deployment of virtual agents
Customizable training for specific business functions
Comprehensive analytics for performance tracking
High security measures in place